E-mail

This is forum to report Nuevoplayer 5 possible bugs and issues and to publish Nuevoplayer 5 fixes and updates.

E-mail

Postby Shoo » Sat Feb 11, 2012 5:25 pm

When I share a video with e-mail, my friend don't receive nothing.
Shoo
 
Posts: 6
Joined: Sun Jan 29, 2012 10:26 pm

Re: E-mail

Postby dargre » Mon Feb 13, 2012 12:45 am

If this is AVS script, in Nuevoplayer settings you may check option 'Task script URL'
Itt ca start like:
Code: Select all
http://www.yourdomain/nuevo/.....

Add "media" sir to path
Code: Select all
http://www.yourdomain/media/nuevo/.....


For other scripts if email's not working - it must be your script or settings issue, thing that we cannot know of course.
Thank you,
Nuevolab Team
dargre
 
Posts: 331
Joined: Mon Sep 07, 2009 3:47 am

Re: E-mail

Postby Shoo » Mon Feb 13, 2012 6:26 pm

I use clipshare as script.
Shoo
 
Posts: 6
Joined: Sun Jan 29, 2012 10:26 pm

Re: E-mail

Postby dargre » Mon Feb 13, 2012 8:23 pm

So I can't help from forum or email support level.
Other clipshare users do not have a problem with email option.
This must be something wrong with your script settings or email function on server, or email account.
You did not even provide your site URL, but even with URL it's not possible to check such issue.
Only when have access to files on server.
I can only say that file "nuevo/stat.php" is responsible for sending email, form line: case 'email':
For programmer it's not very difficult to see what variables are sent to this file from player (using for example Firefox live http headers plugin), then to check why email is not sent from php level, or if it is sent - why it is not delivered.
Thank you,
Nuevolab Team
dargre
 
Posts: 331
Joined: Mon Sep 07, 2009 3:47 am

Re: E-mail

Postby Shoo » Tue Feb 14, 2012 5:09 pm

All e-mail in the site working fine. Only share with e-mail from nuevoplayer don't work.
Shoo
 
Posts: 6
Joined: Sun Jan 29, 2012 10:26 pm

Re: E-mail

Postby nuevolab » Tue Feb 14, 2012 7:21 pm

Was already written: it's not possible to help without basic infrmation about your website or sserver.
This is same like telling the stories of bad working car to your mechanic. He won't help if he doesnt' hear deep details or see and test the car,

screenshots-and-support-t279.html
nuevolab
Site Admin
 
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